This Privacy Policy describes how fox88 collects, uses, stores, discloses, and protects the personal data of every individual who accesses or uses our Platform. We are committed to handling your information with the same discretion and care that defines every aspect of the fox88 experience. By creating an account or using any fox88 service, you acknowledge that you have read and understood this Policy.
fox88 does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used exclusively to operate and improve the fox88 Platform, process your transactions, and comply with applicable legal obligations.
All data transmitted between your device and fox88 servers is protected by industry-standard 256-bit SSL encryption. Stored personal data is encrypted at rest using AES-256, and access to production data systems is restricted to authorised personnel only.
fox88 is committed to full transparency about what data we collect, why we collect it, how long we retain it, and with whom we share it. This Policy covers every category of personal data we process and is updated whenever our data practices change.
You have the right to access, correct, export, and request deletion of your personal data at any time. foxr88 provides a straightforward process for exercising these rights through your Account settings or by contacting our support team directly.
fox88 uses strictly necessary cookies to operate the Platform and optional analytics cookies to improve your experience. You can review and adjust your cookie preferences at any time. We do not use cross-site tracking cookies or fingerprinting technologies for advertising purposes.
fox88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and audit obligations. Detailed retention periods for each data category are set out in Clause 7 of this Policy.
The following terms have the meanings set out below wherever they appear in this Privacy Policy.
| Term | Meaning |
|---|---|
| "fox88" / "we" / "us" | The operator of the fox88 Platform at fox88.bio, acting as the data controller in respect of all personal data processed under this Policy. |
| "Platform" | The fox88 website, mobile-optimised browser interface, and all associated services, gaming lobbies, cashier functions, and support channels accessible at fox88.bio. |
| "Player" / "you" | Any natural person who visits, registers on, or otherwise interacts with the Platform. |
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, including name, date of birth, email address, payment details, device identifiers, and IP address. |
| "Processing" | Any operation performed on personal data, including collection, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Third Party" | Any entity other than fox88 and the Player, including payment processors, game software providers, KYC verification services, and analytics partners. |
| "KYC" | Know Your Customer — the identity and age verification process fox88 is required to conduct before permitting withdrawals or as part of ongoing compliance reviews. |
fox88 collects the minimum data necessary to operate the Platform, verify player eligibility, process financial transactions, and comply with applicable legal obligations. The categories of personal data we collect are as follows:
fox88 collects personal data through the following channels:
Note: fox88 does not purchase personal data from data brokers or list vendors. All personal data we hold was either provided directly by you or generated through your use of the Platform and its integrated third-party services.
fox88 processes personal data on the following legal bases, depending on the specific processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contract Performance | Account registration and maintenance, deposit and withdrawal processing, game result crediting, bonus award and settlement, and customer support. |
| Legal Obligation | KYC and identity verification, anti-money-laundering (AML) screening, fraud detection, regulatory record-keeping, and response to lawful authority requests. |
| Legitimate Interests | Platform security and fraud prevention, responsible gaming monitoring, analytics to improve Platform performance, and internal audit functions. |
| Consent | Email and promotional communications (where opt-in consent has been obtained), optional analytics cookies, and any processing activity for which we have specifically requested your permission. |
Where we rely on consent as the legal basis for processing, you may withdraw that consent at any time by updating your Account preferences or contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
fox88 uses the personal data we collect for the following purposes:
Automated Decision-Making: fox88 uses automated systems to flag potentially fraudulent transactions and to enforce responsible gaming rules (for example, blocking deposits that would exceed a Player's self-set deposit limit). Where an automated decision significantly affects your Account, you have the right to request human review by contacting our support team.
fox88 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and always subject to appropriate contractual data-protection obligations:
To process deposits and withdrawals, fox88 shares the minimum necessary financial data with your nominated payment provider. For Indonesian bank transfers this includes your account name and account number shared with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, or BSI as applicable. For e-wallet transactions, transaction data is shared with OVO, DANA, GoPay, ShopeePay, or LinkAja as applicable.
fox88 engages certified third-party KYC providers to verify the authenticity of identity documents and confirm player age. These providers process your identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
Game studios and live casino operators (including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft) receive a player session token and account identifier to deliver game content and return results. These providers do not receive your full name, payment details, or contact information.
fox88 will disclose personal data to competent authorities where required by a valid legal demand, court order, or regulatory requirement. We will notify affected Players of such disclosures where permitted by law to do so.
fox88 may share data with affiliated entities within the same corporate group for internal administration, consolidated reporting, and centralised fraud-prevention purposes. All such transfers are subject to intra-group data-sharing agreements that impose equivalent data-protection standards.
In the event of a merger, acquisition, or sale of all or part of fox88's business assets, personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via the registered email address on your Account prior to any such transfer taking effect, and the acquiring entity will be required to honour the commitments made in this Policy.
fox88 retains personal data for the periods set out in the table below. After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML & regulatory compliance |
| KYC Documents | Duration of account + 5 years after closure | Legal obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping law |
| Gameplay Logs | 3 years from session date | Dispute resolution & RG monitoring |
| Support Communications | 3 years from last interaction | Quality assurance & dispute records |
| Marketing Preferences | Until opt-out + 1 year | Consent record-keeping |
| Technical & Device Logs | 13 months from collection | Security & fraud detection |
| Self-Exclusion Records | Permanent | Responsible gaming obligation |
When a Player requests account closure, fox88 will cease active processing of their data within 30 days. Residual copies held in encrypted backup archives will be purged at the next scheduled backup rotation, subject to the retention periods above.
As a fox88 Player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within 30 calendar days.
Request a copy of all personal data fox88 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where no legal basis for retention remains.
Request that we limit how your data is processed in specific circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
Please note: Certain rights are subject to legal limitations. For example, fox88 cannot erase financial transaction records that it is legally required to retain for regulatory compliance purposes. We will clearly explain any such limitations when responding to your request.
fox88 uses cookies and similar technologies to operate the Platform, remember your preferences, maintain your logged-in session, and analyse how the Platform is used. The cookies we use fall into the following categories:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing. These cookies are essential for the Platform to function and cannot be disabled. | Yes |
| Functional | Remembering your language preference, game lobby layout, and responsible gaming settings between sessions. | Optional |
| Analytics | Aggregated and anonymised data on page views, session duration, and navigation paths, used to improve Platform performance and user experience. | Optional |
fox88 does not use advertising cookies, cross-site tracking pixels, or fingerprinting technologies for retargeting purposes. You may manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the Platform.
fox88 implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
While fox88 takes all reasonable technical and organisational measures to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for logging out of the Platform when using a shared or public device.
21+ Only: fox88 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not use the fox88 Platform or provide any personal data to us.
fox88 applies age verification controls at registration and as part of the KYC process. Where fox88 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will immediately close the associated Account, reverse any financial transactions where possible, and securely delete all personal data associated with that individual within 14 calendar days.
Parents and guardians who believe their child may have created a fox88 Account are encouraged to contact our support team at [email protected] immediately so that appropriate action can be taken.
fox88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes — meaning changes that affect how we collect, use, or share your personal data in a way that is less favourable to you — we will:
For minor or administrative changes that do not affect your rights, fox88 may update this Policy without prior notice. Your continued use of the Platform after the effective date of any updated Policy constitutes your acceptance of those changes. If you do not accept the revised terms, you should discontinue use of the Platform and close your Account.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how fox88 has handled your personal data, please contact our support team through the following channel:
All data rights requests will be acknowledged within 3 business days and resolved within 30 calendar days. Where a request is complex or numerous, fox88 may extend this period by a further 30 days, in which case you will be notified of the extension and the reason for it.
If you are not satisfied with fox88's response to your complaint, you may escalate the matter to the relevant data protection supervisory authority in your jurisdiction.
fox88 combines bank-grade data security with a world-class gaming experience. Explore live casino, sportsbook, slots, and more — all in Indonesian Rupiah with 24/7 support.
21+ only. Gambling involves financial risk. Please play responsibly.